Last Updated: March 2026  ·  This policy applies to hananoa.com, operated by Hananoa LLC.

Hananoa LLC is an independent authorized retailer. Every product we sell is sourced directly from the manufacturer or an authorized wholesale distributor based in the United States. This page explains how we source our products, how we verify their authenticity, and what to do if you have a concern.

Authentic Products Only

We do not sell unauthorized, imitation, counterfeit, or gray-market products under any circumstances. Every item listed on hananoa.com is a genuine product sourced through legitimate U.S. supply channels.

✅ All products sourced from the manufacturer or authorized U.S. distributors

✅ Purchase invoices and authorization documentation maintained for all branded goods

✅ Documentation available upon request to advertising platforms and marketplace partners

✅ No counterfeit, imitation, or gray-market products — ever

Our Sourcing Process

Before listing any product, we verify that our supply source is authorized to distribute that brand within the United States. We maintain purchase invoices and sourcing documentation for all branded goods we carry. This documentation is available upon request and will be provided to advertising platforms, marketplace partners, or payment processors for verification when required.

We work exclusively with U.S.-based distributors and do not import products through unauthorized third-party channels. All products ship from within the United States.

Brands We Carry

The following brands are currently sold on hananoa.com. All are sourced through authorized U.S. distribution channels.

Yardistry Cedar pergolas & outdoor structures
Keter Resin storage sheds & deck boxes
Outsunny Outdoor storage sheds
Patiowell Pergolas & outdoor structures
Patioslife Hardtop gazebos

Manufacturer Warranties

All products sold on hananoa.com are covered under the original manufacturer's warranty. Warranty terms are set by each manufacturer and vary by brand and product. For warranty claims, contact us and we will assist you in working directly with the manufacturer. For full details, see our Warranty Information page.

Independent Retailer Disclaimer

Hananoa LLC is an independent retailer and is not affiliated with, endorsed by, or sponsored by any of the brands we carry. Brand names — including Yardistry, Keter, Outsunny, Patiowell, Patioslife, and any others carried on our site — are trademarks of their respective owners. All products are sourced through authorized U.S. distributors.

Counterfeit Concerns

If you receive a product that you believe may not be genuine, or if you have any concern about the authenticity of an item purchased from hananoa.com, contact us immediately at Contact@hananoa.com. Please include your order number and a description of your concern. We take all authenticity reports seriously and will investigate promptly.

Contact Us

For questions about product authenticity, sourcing, or to request documentation, please contact us:

📍 Address: 12820 Go Wy Ave Pocatello, ID 83202, USA

Phone: +1 (208) 844-3721

Email: Contact@hananoa.com

🕐 Business Hours: Monday – Saturday: 9:00 AM – 5:00 PM MT  |  Sunday: Closed