Shipping Policy
Last Updated: March 2026
Where do we deliver?
We ship across the United States.
Shipping Cost
Enjoy Free Standard Shipping on all orders.
Delivery Details
Handling Time: 1 business day (Mon–Fri)
Transit Time: 1–3 business days (Mon–Fri)
Order Cut-off Time: 11:00 PM CST (UTC -6)
Multiple Addresses
We do not support multiple shipping addresses in a single order. For multiple destinations, place separate orders.
Order Status & Tracking
Once shipped, you’ll receive an email with a tracking number. Please allow up to 48 hours for tracking updates.
If your order hasn’t arrived within 7 days, email us at Contact@hananoa.com with your name and order number.
Returns & Exchanges
You can return an item within 90 days from the delivery date. To qualify:
• We accept returns of both defective and non-defective products
• We also accept returns of new and slightly used products
Customer Support
📍 Address: 12820 Go Wy Ave, Pocatello, ID 83202, USA
✆ Phone: +1 208 844 3721
✉ Email: Contact@hananoa.com
Business Hours
🕒 Store Hours:
Monday – Saturday: 9:00 AM – 5:00 PM
Sunday: Closed